This weekend has been a series of angry drama with people who has bad attitude and yet in service line. What a joke !
Now that my tenant has finally moved out, until I find a new tenant, I decided to use it use that place as my weekend place or a place for me to whine down.
First thing first, call me superstitious b*tch but I ain't gonna use his mattress even tho he appears to be someone neat, clean and very well mannered. Stilll........ nah....not gonna happen.
So I bought a new mattress and it was delivered on Friday. I thought I will have a great, relaxing weekend at my new place. I got the handyman to fix the sliding window, maid to wash and scrub every inch of the place. I sent all the curtain for wash and I bought new bedsheet, pillows and bolsters.....all ready to have a nice and enjoyable weekend at my condo for the very first time since I bought it in 2012.
Well.....life can be quite bitchy when you least expect it.....
3 main incidents that sent me off to Mars over the weekend:
Incident 1:
When the handyman came for the repair work, I didn't know that I need to fill in some forms to inform the management office. The guard did not allowed them in, so I have to settle it with the management office first. The moment I spoke to their building manager, my temperature raised and I nearly got into an arguement with her. Each time she opened her mouth, she raised her voice and tried to intimidate you. She said I need to fill in form 3 days in advance if I want to do any renovation work.
I showed her my annoyed face and told her off firmly that this is not a renovation work. It's just a simple repair work. I asked her, if you considered changing the wheel of a glass panel is renovation, then you gotta be kidding me.
She mellowed down a bit and I started to talk to her nicely, not wanting to create a scene there.
*Breathe in.......Breathe out*
Incident 2:
The mattress that they delivered was so hard. I knew for a fact that I'm renting out the place, so there is no need for a good and expensive mattress. But due to my back issues, I burst my initial budget and get a reasonably good mattress, just for the comfort and the softness of the mattress. I was sooooo disappointed when I tried it out on Friday night.
So we went to see the sales person on Saturday to asked her, if they have delivered the wrong mattress. Now that she has sealed the deal, her tone was not entirely that helpful and friendly anymore. She told us, new mattress are meant to be hard and it will get soften after a week or 2. I told her, I can accept if it's slightly on the harder side but NOT THIS HARD. She go on and on and on about how many mattress she sold out and none of her customer complained except us. That really pissed both me and AK off, as thought we have never bought any mattress before. I told her off directly:
Me: I have bought 1 mattress from you guys before and it was entirely fine. This is NOT my first mattress. You told me, different price will gives different experience and now you are telling me this? *roll my eyes*
Salesgirl: Aiyo "si-tau" (boss), new things are like that. New car, the door will be more difficult to close also mah. After 1 or 2 weeks, it will be fine one ah...trust me, i sold so many of this model and all my customer never complain also.... *sigh and annoyed face*
Me: What if it doesn't get softer? What assurance can you give? *looking straight at her*
Salesgirl: Aiyah....it won't one la....it will be soft one. This is a showroom unit, that's why it's soft coz hundreds of people has slept on it. If you want this softness, I give you showunit one lor...
At this point, I'm totally pissed...
Me: *raised my voice* The reason why I bought this is for the comfort and you assured me that this model are softer. I TOLD YOU specifically, I don't want it to be too hard. I don't think I can accept this....
AK: *shouting at her* I thought you guys can be trusted becoz of our first experience. Get your lorry and bring back the mattress and you give us back our money NOW!
Salesgirl: *shocked* "si-tau", you cannot say like this. We did not deliver the wrong thing to you, we cannot refund you. Don't be like that la..... *trying to manja*
AK: NO! TAKE IT BACK THIS INSTANT. What nonsense is this?
Her boss step-in and asked her to get someone to go to our place and check it out. If it is faulty, they will exchange a new one for us. Ok...fine. What other options do we have but to go home and wait.....
Incident 3:
Since it's a Saturday and the monoric management office is close at 1, I decided to called up the building manager to inform her that I might have a delivery later. Just to be sure that we wont have further hiccups. So I called her....
Me: Hi, I need to inform you that I might have a delivery today because they delivered a faulty mattress to me yesterday.
Building Mgr: MESTI isi borang, tak isi tak boleh masuk ! *started to raise her voice*
Me: *calmly* I'm outside now, I can't fill in the form and you guys will be close in an hours time
Building Mgr: Kenapa tak isi earlier? No permit tak boleh masuk ! *at the top of her annoying voice*
Me: *Pissed and raised my voice* How would I know if they will deliver a faulty mattress to me? How to predict this and fill in an additional form for a faulty products !!!!"
Building Idiot: U ada isi form yesterday tak ! ada tak ?
Me: YES !
Building Idiot: *shouting at her clerk* Itu unit xxxxx, ada isi form tak semalam? cari sekarang....I cakap SEKARANG!!!!!!
*Back to the phone* I call you back ..... I check dulu
Me : ok.... *put down the phone*
Few minutes later
Building Idiot: Hello....ok boleh masuk.
Me: Ok...sure ah. Semalam dia orang cakap guard tak kasi masuk....
Idiot: I dah cakap.... BOLEH....BOLEHHH.... sudah kasi TAU!!! *shouting*
Me: *Shouting at her* U listen to me here ! I don't like your attitude ! I have tolerate you since yesterday.... you have SERIOUS ATTITUDE problem !!
Idiot: Apa...apa.... I memang cakap macam ni....
Me: Then !! Control and talk nicely, tak boleh? If you continue like this...I'm gonna complain you!
Idiot: Nak complain....complain la. *put down the phone*
Me: *speechless*
I spent the whole afternoon trying to locate contacts or email to complain her. But unfortunately, there is no channel for me to reah out to another one to complain about the management office. They provided an email address for residents to complain but I'm sure it will be screened thru by that b*tch. So it's pointless....
I searched thru their residents committee member list but there are no details on how to contact them. Since they are not employed under any specific Property Management group, I can't write any complain to their HQ. Perhaps that is why she can be so loud because there 's no information out there for residents to complain about them. Well.....guess I have to wait till the resident's meeting.....provided if there is any......
I shall wait....and I WILL attend.... I'm not letting this go that easily.....
Just you wait.... you chose the wrong b*tch to mess with.....let's see who is the bigger B*TCH !!
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